Unit 1, Easter Park, Lenton Ln., Lenton, Nottingham NG7 2PX, United Kingdom

Privacy Policy: Intent and Objective

General

This Site is owned and operated by Us and accessible at the above Site URLs

We are the controller of all Personal Information collected on this Site

We believe strongly in protecting the privacy of all Site users and this Privacy Policy sets out how We use Your Personal Information

We will only use the Personal Information that We collect about You in full compliance with the Directives and will continue to ensure that Our policies and practices comply in all respects with any future laws and regulations in relation to Your privacy

You may from time to time have the option to subscribe to various marketing services which We offer relating to promotional information about Our services marketing information and news that We consider may be of interest to You

If You inform Us that You no longer wish Us to contact You for any one or all of the reasons stated above then We will cease contacting You although You acknowledge that this may prevent Us from providing the services to You or inhibit the quality of service provided to You.

If You would like to change your preferences for contacts from Us or other members of our Network You can let Us know by contacting Us.

We reiterate that by submitting Your personal information to Us You consent to Our (including Our business partners within the Network) use of that personal information as set out in this Privacy Policy. If You have any questions concerns or comments about this Privacy Policy and/or Our collection use or the accuracy of Your Personal Information or if You wish to see any of the Personal Information We hold on You or if You wish Us to stop processing Your Personal Information for any particular purpose or purposes then please contact Us by e-mail.

COLLECTED DATA OVERVIEW

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Use of Personal Information

We may use the Personal Information we collect for the following purposes:

  • Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
  • Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
  • Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
  • Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
  • Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
  • Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
  • Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
  • Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records

Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

Third-party Operational Use

Third parties to whom we may choose to sell, transfer or merge all or part(s) of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy or any other privacy policies to which it refers.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security and Protection

Online Security Limitations Acknowledgement

The internet does not offer a fully secure environment, and thus we cannot absolutely guarantee the security of your personal information. Access to your Personal Information will be granted only under the conditions specified in this Privacy Policy. We employ appropriate security measures for data stored in various formats to safeguard your personal information. Our systems, protected by advanced firewalls and 128-bit SSL encryption, ensure a high level of security for all user data. We also implement password protection and virus scanning for enhanced security of our digital platforms.

Links to Other Web Pages

The Site may from time to time include links to third party internet websites which are controlled and maintained by others

These links are included solely for Your convenience and do not constitute and endorsement by Us of the websites linked or referred to including the services featured on those websites nor do We have any control over or knowledge of any privacy practices or content of any such websites

We have not reviewed these third party websites and do not make any representations regarding the availability content or accuracy of materials on such websites

If You decide to access third party websites through links on the Site You do so at Your own risk

Your use of third party websites is subject to any privacy policies of those websites which You should read immediately prior to submitting Personal Information to those websites

Refreshing the Existing Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. However, we will let you know about any significant changes to how we treat personal information by sending a notice to the primary email address specified in your account and/or by placing a prominent notice on our site. Reviewing this page periodically for any changes is your responsibility.

Reach Our Team

For detailed inquiries or if you have concerns about our Privacy Policy, please reach out to our support team.

Jurisdictional Data Privacy Regulations

You can object to our processing of your personal data anytime, particularly if it impacts your individual rights. Upon your objection, we will cease processing your data unless there are overriding legitimate reasons for continuation or if it is necessary for legal proceedings.

Rights to Personal Data Access and Management

If you possess an account with us or have left comments, you may request a file with the personal data we have about you, which includes data you've provided. You can also ask for the deletion of your personal data, except for data required by us for administrative, legal, or security needs.